Terms of Service

Effective Date: [Insert Date]

Welcome to Iron Crest Hotel & Lounge. These Terms of Service (“Terms”) govern your use of our services, facilities, and website. By accessing or using our services, you agree to comply with these Terms.

1. Booking and Reservations

• All bookings are subject to availability.
• A valid credit card is required to confirm your reservation.
• Prices and availability may change without notice.
• Cancellations and modifications must comply with our cancellation policy provided at the time of booking.

2. Check-In and Check-Out

• Check-in time is from [insert time], and check-out time is by [insert time].
• Early check-in or late check-out may be available upon request and may incur additional charges.
• Guests must provide valid identification upon check-in.
• Maximum occupancy is strictly two (2) guests per room. No exceptions.

3. Payment

• Payment is due in full upon check-in unless otherwise agreed.
• We accept major credit cards, debit cards, and other payment methods specified on our website or property.
• Additional charges (e.g., minibar, room service) must be settled upon check-out.

4. Guest Responsibilities and Conduct

• Guests are responsible for their own conduct and that of their visitors.
• Illegal activities, including fraud, drug use, and smoking inside the premises, are strictly prohibited. Violators will be subject to immediate eviction and legal action.
• Smoking is only permitted in designated outdoor areas.
• Damage to property caused by guests will be charged accordingly.
• Maximum of two (2) guests per room; no third guests allowed.
• Pets are not permitted unless prior arrangements have been made.

5. Parking

• Parking is available outside the premises.
• A maximum of two (2) vehicles per guest is permitted.
• Vehicles are parked at the owner’s risk. Iron Crest Hotel & Lounge is not responsible for any loss or damage to vehicles or their contents.

6. Lounge and Facilities Use

• Lounge access may be limited to registered guests or members.
• We reserve the right to refuse service to anyone behaving inappropriately or violating our policies.
• All guests must comply with health and safety regulations.

7. Privacy

• We collect and use personal information in accordance with our Privacy Policy.
• Your data is handled with care and is not shared with third parties except as necessary to provide services or as required by law.

8. Limitation of Liability

• We are not liable for loss, damage, or injury sustained on our premises except as required by law.
• We do not guarantee uninterrupted access to our website or services.

9. Changes to Terms

• We may update or modify these Terms at any time.
• Changes become effective immediately upon posting.
• Continued use of services signifies acceptance of updated Terms.

Thank you for choosing Iron Crest Hotel & Lounge. We look forward to making your stay exceptional.